Viktoriia Hrosul, Sergey Kovalenko, Volodymyr Saienko, Andrii Skomorovskyi, Kseniia Kalienik & Natalia Balatska
The article formulates the foundations of strategic and operational management of an enterprise; disclosed systemic contradictions in enterprise management; formulated the criteria for the consistency of strategic goals and operational results of the enterprise; the characteristic of the current state of enterprises in the service sector is given; an assessment of the operational results of the activities of service enterprises; the analysis of the factors influencing the formation of the strategic goals of the enterprise in the service sector is carried out; a methodology for assessing the criteria for operational management of a service sector enterprise was developed; control of compliance of criteria of efficiency of operational management of service sector enterprises with the declared strategy of concentrated growth was carried out; the planning of a sustainable process was carried out based on the data modeling of the concentrated growth strategy.