経営情報と意思決定科学ジャーナル

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Impacting the Industry 4.0 on the Training Quality and Student's Satisfaction at Lac Hong University

Nga Phan Thi Hang, Le Thu Thuy, Phan Thanh Tam

The purpose of this study is to explore the industry 4.0 affecting the training quality and student’s satisfaction who studying at Lac Hong University. The research result is a science evident for LHU managers to improve the training quality and student’s satisfaction. One of the most important tasks of 2015-2020 at LHU is to improve the quality of training to meet the needs of the society and to meet the demands of the fourth industrial revolution. The purpose of this study is to examine the industry 4.0 affecting training quality and its implications and how training quality influences student’s satisfaction. The researchers surveyed 400 students who are studying at LHU and answered 20 questions. The primary sources of data collected from July 2017 to March 2018 at LHU and simple random sampling technique. The Data analyzed Cronbach's Alpha and the exploratory factor analysis (EFA), which used for Structural Equation Modelling (SEM) technique and using partial least squares method. Student’s responses measured through an adapted questionnaire on a 5-point Likert scale: Conventions: 1: Completely disagree, 2: Disagree, 3: Normal; 4: Agree; 5: completely agree. Hard copy distributed among 7.000 students of LHU. In addition, the findings of the study have three factors (Human resource, training facility and technology capability) affecting tra

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