Sandra Iepsen, Dantom Guilherme Helfer, Rejane Frozza, Daniel Pacheco Lacerda, Ana Julia Dal Forno, Liane Mahlmann Kipper
Purpose: Learning environments that allow the development of the skills needed for professional training, whether linked to education, research or industry, are vital in the context of the fourth industrial revolution. The objective of this study was to identify the skills needed for professionals to remain in markets in constant digital transformation, according to the perception of university representatives, in this case managers of Technology Parks (TPs) associated with the Rede Gaucha de Ambientes de Inovacao (Reginp; 2019); and other representatives of government and industry.
Design/Methodology: A review of the literature provided knowledge about this topic, which helped in the elaboration of a questionnaire and subsequent field study, in which fourteen (14) managers of TPs in Rio Grande do Sul, Brazil participated. For data analysis, the multicriteria method MOORA (Multi-Objective Optimization on the basis of Ratio Analysis) was used.
Research Results: The analysis identified that it is important for professionals to develop soft skills, and that they display creativity, and the ability to work in teams and solve problems, which are all essential to work in industry 4.0 environments. Among hard skills considered necessary, data analysis stood out. A contrast in understanding between representatives of industry and government about which skills should be developed was identified by a questionnaire, which may show a misalignment between these parties.
Originality/Value: The research also identified the technologies most used by companies associated with TPs, namely Information and Communication Technology, cloud computing, integrated systems, sensors, and Internet Services (IoS). These results indicate that even in the Innovation Environment the effective adoption of industry 4.0 is still underway